Welcome to Sun State Traffic Control. These Terms of Service ("Terms") govern your use of our website at https://sunstatetrafficcontrol.com and the traffic management services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website or contracting our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Services Provided

Sun State Traffic Control specializes in traffic management solutions throughout Florida and South Georgia, including but not limited to:

• Certified traffic control plans
• Traffic signage installation and management
• Drums and barricades deployment
• Longitudinal channeling devices (LCD)
• Rumble strips installation
• Lane closure management
• Professional flagging services
• Traffic management for construction projects, roadwork, and special events

3. Service Agreements

3.1 Quotes and Proposals

All quotes provided are estimates based on the information supplied to us. Final pricing may be adjusted based on actual project requirements, site conditions, duration, or scope changes. Quotes are valid for 30 days from the date of issuance unless otherwise specified.

3.2 Service Contracts

Specific terms of service will be outlined in individual service contracts or work orders. In the event of any conflict between these Terms and a service contract, the service contract shall prevail.

3.3 Cancellations and Changes

Cancellations or significant changes to scheduled services must be provided in writing at least 48 hours in advance. Cancellations made with less than 48 hours notice may be subject to cancellation fees to cover mobilization costs and lost scheduling opportunities.

4. Client Responsibilities

Clients engaging our services agree to:

• Provide accurate and complete information about the project site, requirements, and timeline
• Obtain all necessary permits and approvals required for the project
• Ensure safe access to the work site for our personnel and equipment
• Notify us immediately of any changes to project scope, timeline, or site conditions
• Provide adequate notice for any service modifications or cancellations
• Ensure payment according to agreed-upon terms

5. Payment Terms

5.1 Payment Schedule

Payment terms will be specified in individual service contracts. Unless otherwise agreed, payment is due within 30 days of invoice date. We reserve the right to require deposits or advance payment for certain projects.

5.2 Late Payments

Accounts not paid within the agreed timeframe may be subject to late fees of 1.5% per month (18% annual percentage rate) or the maximum rate permitted by law, whichever is less. We reserve the right to suspend services for accounts in arrears.

5.3 Disputed Charges

Any disputes regarding invoices must be submitted in writing within 15 days of the invoice date. Undisputed portions of invoices remain due and payable.

6. Safety and Compliance

6.1 Industry Standards

Sun State Traffic Control maintains compliance with all applicable federal, state, and local regulations, including MUTCD (Manual on Uniform Traffic Control Devices) standards. Our staff are trained and certified in accordance with industry requirements.

6.2 Site Safety

While we implement comprehensive safety protocols for our operations, clients acknowledge that construction sites and traffic control areas inherently involve risks. All parties must adhere to posted safety signage and traffic control measures.

6.3 Third-Party Actions

We are not responsible for accidents, injuries, or damages caused by third parties who fail to follow traffic control measures, disregard signage, or otherwise act negligently in work zones under our management.

7. Limitation of Liability

7.1 Service Limitations

Our liability for any claims arising from our services shall be limited to the amount paid for the specific services giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort, negligence, or otherwise.

7.2 Indirect Damages

In no event shall Sun State Traffic Control be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

7.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, severe weather, natural disasters, war, terrorism, labor disputes, government actions, or pandemic conditions.

8. Insurance and Indemnification

8.1 Insurance Coverage

Sun State Traffic Control maintains appropriate general liability and workers' compensation insurance. Certificates of insurance can be provided upon request for contracted projects.

8.2 Client Indemnification

Clients agree to indemnify and hold harmless Sun State Traffic Control from any claims, damages, or liabilities arising from: (a) inaccurate information provided by the client, (b) failure to obtain necessary permits or approvals, (c) unsafe site conditions not disclosed to us, or (d) client's breach of these Terms.

9. Intellectual Property

9.1 Website Content

All content on our website, including text, graphics, logos, images, and software, is the property of Sun State Traffic Control or its content suppliers and is protected by copyright and other intellectual property laws.

9.2 Traffic Control Plans

Traffic control plans and designs created by Sun State Traffic Control remain our intellectual property. Clients receive a license to use these plans solely for the specific project for which they were created. Unauthorized reproduction or use for other projects is prohibited without our written consent.

10. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in our Privacy Policy. We maintain the confidentiality of client information and project details except as required by law or authorized by the client.

11. Website Use

11.1 Acceptable Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited activities include but are not limited to:

• Attempting to gain unauthorized access to our systems
• Interfering with or disrupting website functionality
• Using automated systems to scrape content
• Transmitting malware or harmful code
• Impersonating Sun State Traffic Control or our personnel

11.2 Website Availability

While we strive to maintain continuous website availability, we do not guarantee uninterrupted access. We reserve the right to suspend or terminate website access for maintenance, updates, or other operational reasons without prior notice.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party websites at your own risk.

13. Modifications to Terms

Sun State Traffic Control reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our website or services following any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Termination

We reserve the right to terminate or suspend access to our website or services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use our services and website will immediately cease.

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

15.2 Informal Resolution

In the event of any dispute arising from these Terms or our services, the parties agree to first attempt to resolve the matter through good-faith negotiation.

15.3 Jurisdiction and Venue

Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Florida, and all parties consent to the jurisdiction and venue of such courts.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any service-specific contracts, constitute the entire agreement between you and Sun State Traffic Control regarding the use of our website and services, superseding any prior agreements.

18. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.